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Management Systems Manual - Foqus, Inc.

MSM-Section 5-4-1
FOQUS,INC. MANAGEMENT SYSTEM MANUAL
Page 1 of 1
IIssue Date: 4/10/06
Revision Date: 3/1/09
5-4-0 PLANNING
5-4-1 QUALITY OBJECTIVES

Foqus, Inc. Executive Team establishes all our objectives at relevant functions within each level of our company. We ensure that all the objectives are measurable, achievable, and consistent with our vision and all our policy statements including Quality Policy.These include:

- Quality Objectives (these include objectives for product to meet requirements)
- Environmental Objectives
- Strategic and Business Objectives
2009 Quality Objectives
1
Improve the product delivery process by reducing the cycle from concept to product by 1 month.
2
Increase service responsiveness by 5%.
3
Reduce paper product consumption by 5%.
4
Develop and implement top three customer requests for products and services in each department.

Foqus, Inc. Executive Team
1/3/2009


All the objectives including Quality Objectives are reviewed periodically during management review (see MSP 5-6-1 Management Review) to ensure that:
a)

they stay relevant.
b)

a strategy for implementation of the objectives has been established and is being executed in a timely and effective manner
Controlled Document. Refer to electronic copy. Printed copy is valid 12/5/10 unless revision verified by user.

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