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Management Systems Manual - Foqus, Inc.


	MSM-Section 8-2-1 FOQUS,INC. MANAGEMENT SYSTEM MANUAL Page 1 of 1 Issue Date: 4/10/06 Revision Date: 3/1/09
	8-2-0 MONITORING AND MEASUREMENT
	8-2-1 CUSTOMER SATISFACTION
	Customer Satisfaction is one of the measures of the performance of the MS. Procedure MSP 7-2-3 Customer Communication and Customer Satisfaction defines how Foqus, Inc. monitors information relating to customer perception as to whether the customer requirements have been met. The methods for obtaining and using this information have been determined and are defined in procedure.

	Controlled Document. Refer to electronic copy. Printed copy is valid 12/5/10 unless revision verified by user.

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